The provided text combines information about LiftArt’s privacy practices, a user membership agreement, and a distance sales agreement. Below is a summary of the key points from each section.
Privacy Policy
- No General Privacy Policy: LiftArt.com.tr does not have a general privacy policy or terms of use for ordinary visitors. There is only a “Membership Agreement” for registered users.
- Data Collection: LiftArt collects information such as your IP address, the name of your internet service provider, the date and time of your visit, pages viewed, and the website that referred you. This data is used to “provide better service” and for analysis.
- Third-Party Cookies: Although LiftArt does not provide information on third-party cookies, an external test revealed that Google and Yandex are active on the site.
- Use and Sharing of Personal Information:
- Marketing: LiftArt uses your personal and shopping information for advertising and shares it with its affiliate companies.
- Opt-Out: Users can opt out of receiving promotional communications (email, SMS, etc.) through their user page on the website. To change data-sharing preferences, however, you must contact customer service.
- Data Sharing without a Court Order: LiftArt may share your personal data with third parties to comply with legal requirements or when it believes it is necessary to protect the rights and property of the company and its managers.
- User Responsibility for Information: Users are responsible for any damages incurred by LiftArt due to incorrect information they provide during registration.
- Unilateral Right to Delete: LiftArt reserves the right to unilaterally delete a user’s membership, files, documents, and information at any time.
- Unilateral Contract Changes: LiftArt can change the terms of the membership agreement at any time without prior notice. The updated terms become effective for all members on the date they are published.
- Android App Permissions: The LiftArt Android app requires access to your phone’s camera for installation.
Membership Agreement
This section outlines the rights and obligations of both LiftArt and its members.
- User’s Obligations:
- The user guarantees the accuracy of the personal information they provide.
- The user is personally responsible for any legal or criminal consequences resulting from violating the terms of the agreement.
- The user must not use the site in a way that disrupts public order, violates public morals, harasses others, infringes on intellectual property rights, or hinders other users.
- LiftArt’s Rights:
- LiftArt owns the website’s software and design, which are protected by intellectual property laws.
- LiftArt reserves the right to keep a record of the user’s activities on the website.
- LiftArt can collect certain information (IP address, date/time of access, etc.) to improve the site and its services.
- Data Sharing & Communication: By becoming a member, the user agrees to allow LiftArt and its affiliates to use and archive their personal and shopping information for marketing and customer satisfaction purposes. The user also consents to be contacted via internet, phone, SMS, etc.
- Termination: The agreement remains in effect until the user’s membership is canceled by either the user or LiftArt. LiftArt can unilaterally terminate the agreement if the user violates any of its provisions.
- Jurisdiction: The İstanbul Courts and Enforcement Offices are authorized to resolve any disputes related to this agreement.
Distance Sales Agreement
This agreement covers online purchases made on LiftArt.com.tr.
- Subject: The agreement determines the rights and obligations of the parties regarding the sale and delivery of products ordered electronically.
- Product Information: The buyer accepts that they have been clearly and understandably informed about the product’s basic features, price (including taxes), payment method, delivery conditions, and the right of withdrawal.
- Payment & Delivery:
- Orders are processed after payment is made. Orders not paid for within one week are canceled.
- Delivery is made via a contracted shipping company to the buyer’s address. The delivery period is up to 30 days (for custom-made products, this can extend up to 180 days).
- If a package is damaged, the buyer must not accept it and should have a report filed with the shipping company official.
- Custom-Made Products:
- For products that are custom-made to the buyer’s specifications (e.g., special elevators), the order cannot be fully canceled or returned.
- If a custom-made order is canceled, a penalty fee will be deducted from the refund: 30% if canceled within 3 days, and 70% if canceled between 3 and 6 days.
- These custom products cannot be returned if they are functional and match the specified features. If the product is defective, LiftArt is obligated to fix the issue.
- Right of Withdrawal (Return Policy):
- For standard products, customers have the right to withdraw from the contract within 14 days without giving a reason, in accordance with the distance sales agreement.
- However, this right does not apply to custom-made products that are prepared according to the consumer’s requests or personal needs.
